From personal problems to global disasters within 1 year

  100% Capture & Record

  Large Vocabulary Understanding of Voice Content

  Clustering of Calls Based on Voice Content

  Automated FAQ Self Service

  Automatic Expertise Location

  Concept Retrieval

  Real-time Alerting of Problem Calls

  Real-time Delivery of Call Related Content From Knowledge           Base

  Scalable Technology

  True Automation

  Adaptive

  Complete Synchronization

  E-Learning integration

  Multi-channel integration of content

  Fully integrated with major voice switches and enterprise solutions

 

via projectbrainsaver.iofm.net

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